Privacy policy
What this website collects, where it goes, and how to reach us about it. Last updated [date set at launch].
Draft for review
Written from how the site actually works. Not legal advice; John and the practice’s legal adviser review it before launch.
Who we are
This website belongs to Dunedin Animal Medical Center, 1546 Main St, Dunedin, FL 34698. Questions about this policy: petcare@dunedinamc.com or (727) 738-2273.
Forms
When you send an appointment request, boarding request, euthanasia request or check-in form, what you type is sent through Basin (usebasin.com), a form service, and emailed to the hospital. We use it to contact you and to care for your pet. We don’t sell it.
Phone calls
We use CallRail to track and record phone calls, and every call is recorded. A message at the start of each call tells you so. The phone number shown on this site may change depending on how you found us, so we can tell which advertising works.
Text messages and mobile numbers
If you give us a mobile number, we use it to contact you about your pet’s care, appointments and reminders. We do not sell, rent or share mobile numbers or text-message consent with third parties for their marketing. You can stop texts at any time by replying STOP.
Analytics and advertising
This site uses Google Tag Manager, Google Analytics and Google Ads to understand how people use the site and which advertising works. These services use cookies and similar technologies. You can limit them in your browser settings or through Google’s ad settings.
Medical records
Records sent to us by email are received at petcare@dunedinamc.com and added to your pet’s file.
Payment plans
Links to Cherry, CareCredit and Scratch Pay take you to those companies’ own sites, and their privacy terms apply there.
Reviews
The reviews shown on our home page are displayed from Google through a review service.
Changes
If we change how the site handles your information, we update this page and the date at the top.